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To play a game, you must have ownership of the game through the available stores.

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Night plans are subscription options that provide access to gameplay between the hours of 12am and 6am. These plans are more economical and have shorter queues than monthly plans. They cannot be combined with other monthly subscriptions and are not refundable. Night plans are available for 30 days and allow customers to play for as long as they like, with the exception of the 12am to 6am time slot.

When it comes to OnePlay's plans, it's important to understand the refund policy. OnePlay provides a refund option within 24 hours of the payment transaction's completion, provided less than or equal to 1 hour of gaming hours have been used during this period. However, after this 24-hour period has passed, you will be ineligible for a refund on a purchased subscription. Customers can also apply for a cancellation/refund for an upcoming monthly plan through OnePlay. If you have a subscription plan with OnePlay and want to cancel it, you can do so up to 5 days before the next billing cycle begins.

It is important to note that there is no cancellation or refund option available for other OnePlay plans. Please contact us at if you want to cancel or get a refund.

To cancel your OnePlay subscription, please refrain from renewing your plan before the current subscription period ends. Once the billed date is reached, the plan will be automatically cancelled.

OnePlay does not provide store credentials for platforms such as Steam, Epic, Ubisoft, Origin, or We recommend that you already have an existing account with these platforms and own the games you wish to play before logging into our platform.

By having your own accounts and games on these platforms, you can seamlessly log in to our platform and access your desired games without any additional steps or purchases.

OnePlay implements an auto-login feature that securely stores your login credentials on their servers. This implementation is designed to prioritize the safety and security of your information within the server environment. You can trust that your login details are protected and handled with care while using OnePlay's platform.

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Disclaimer: Steam©, Valve & Steam software are all property of the Valve Corporation.Steam & Steam logo are trademarks and/or registered trademarks of Valve Corporation. Origin©,Origin software are all the property of Electronic Arts Inc. Ubisoft©, Ubisoft Connect software are all the property of Ubisoft Entertainment SA. All trademarks are property of their respective owners in the US and other countries.

OnePlay has a Grievance Officer to address your concerns regarding data safety, privacy, and other Platform usage concerns. You may contact the, Grievance Officer at any of the following:

Address: 14th Floor, Hindustan C, Bus Stop, 247 Park, Lal Bahadur Shastri Marg, Gandhi Nagar, Vikhroli West, Mumbai, Maharashtra 400079


Note - Kindly send all user related grievances to the above mentioned email ID, in order for us to process and resolve the same in an expeditious manner